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Singapore is a warm place and we love our air-conditioners! Our first Prime Minister, Mr Lee Kuan Yew, famously named the air-conditioner as the most important invention of the 20th century. Indeed, keeping your workplace cool is important for keeping staff comfortable and happy and productivity high. Therefore, it is important to have a general air-con services contract for your organisation or business to minimise any sudden breakdowns at your workplace.

Before contracting the first air-con company you find, it pays to know what to ask for and what to consider when you are sourcing for air-conditioner services. This ensures you obtain a maintenance plan that best meets your needs, rather than simply accepting what the vendors propose.

Air-Conditioner Servicing in Singapore

There are over 100 commercial air-con servicing companies in Singapore, and a common problem is distinguishing companies familiar with commercial work from those focused on home servicing only.

While there is some overlap, commercial properties usually use much bigger units and leave their air-conditioners on for longer. Additionally, they are more familiar with the processes necessary when working with facilities managers (for example, if your unit is located within a commercial building). Thus, it is also important to know the right companies to approach to receive quotations.

Considerations for Air-Conditioner Servicing

We encourage buyers to know what they need before seeking quotations as this ensures you pay for only what you need, and it also allows you to obtain quotations that you can fairly compare since they are for the same set of requirements.

Some key points that you should think about when looking for air-conditioner maintenance services:

  1. Locales and Operating Hours
  2. Scope of Work
  3. Certifications
  4. Reporting
  5. Track Record
  6. Contract Period, with Optional Extensions
  7. Site Survey
  8. Validity of Proposal

To help you understand these considerations in greater detail, we have prepared a “B2B Air Con Services Procurement Guide” that you can download below. It covers each of the above points and may serve as a template in preparing your RFQ/Tender Document.

Bear in mind that in general, the more you require of the company, the higher the price would go.

Are you looking for a commercial air-conditioner servicing company? TenderBoard's marketplace platform can manage this sourcing for you to ensure that you get the best deals with reputable companies competing for your business, while making sure that you do not miss out on any details!