Welcome to TenderBoard! With your account, we’ll help to alert you when there are relevant business opportunities, so you wouldn’t miss another deal again. We do this by matching keywords in your account to tender titles from buyers. So setting your notification keywords is one of the most important things to do on our site.
You can choose to update your keywords anytime. Perhaps it is a new business area that you are embarking on, or you are widening the scope of your search. Anytime you update your keywords, changes will take effect the next business day. Do note that updates include tenders that have just been released, or tenders that have been closed and there are updates about their status (eg Awarded, Cancelled, No Award or the bids are updated).
In this tutorial, we’ll go through how to set up your Keywords to ensure you receive relevant Deal Opportunities.
How to Access Notification Keywords
To access your keywords, click on the Person Icon (top right of the page), then click on “My Keywords”.
You will now be able to view and amend your keywords:
Some things to take note when setting your keywords:
1. Place a comma ‘ , ‘ between keywords or key-phrase
E.g. guard, patrol, “security officer”
In this example, any tenders with the word “guard” or “patrol” or “security officer” will be shortlisted into your daily alert.
So, if a tender title is “security services, officers needed” – this will NOT be included in your daily notification because it is not an exact match of your key-phrase
E.g. guard, security, officer
In contrast, a comma between security and officer means that any tenders with the word “guard” or “security” or “officer” will be shortlisted into your daily alert.
Using the same example above, if a tender title is “security services, officers needed” – this will be included in your daily notification because it matched with your keyword security.
2. Use of singular keywords v.s. key phrases
Singular keywords match a broader range of tender opportunities, so it’s always good to start broad if you’re unsure. E.g. creative, marketing, video etc.
Key phrases like “security officer” or “bus transport” will help narrow down searches, but you may also miss tender opportunities such as “security manpower” or “transportation”.
To include key phrases in your keyword list, use Quotation Marks ” ” at the start and end of your key phrase.
E.g. “Car Park” will match deals that have Car Park in their description, whereas Car Park will match deals that have Car OR Park in the description.
3. Use base words
E.g. “bus, car, transport”
Use the basic form of the word and not the plural (include the plural only if they are spelt differently).
4. To continue using incomplete keywords to match multiple words, use Asterisk *
To continue simple matching for your keywords, use Asterisk at the end of the word so the system would still find opportunities that have words starting with your keywords.
E.g Surg will match Surgery, Surgical, Surgeon etc., include Surg* in your keyword list.
Things to note:
- This works for words that begin with your keyword
- The Asterisk must go at the end of your keyword
- This is only compatible with single keywords
5. Include both products and services you offer
Most tender titles include goods or services buyers are looking for, and it is NOT always that they include their organization name or industry they are from.
6. You can now include alerts that match multiple words with AND
You can now ask the system to only alert you of deals that match multiple words by including AND between your keywords. These words will not need to be next to each other – the system will match deals that have both keywords in the tender description.
E.g. If you want to be alerted of cyber security deals, include Cyber AND Security in your keyword list.
Things to note:
- AND must be written in all uppercase
- Do not use Quotation Marks at the start and end of the key phrase
7. You can now also exclude alerts that have specific words with Minus –
If you do not want to be alerted of deals with specific words, you can include the Minus Symbol in your keyword list.
E.g. If you do not want to be alerted of deals with build, include -Build in your keyword list.
Things to note:
- The keyword with Minus – must be between 2 commas e.g. design, -build, marketing
When you are done, save your keywords and they will be applied to the next day’s notification emails.
We have covered how to set and tune your notification keywords to ensure you receive relevant opportunities in our daily email notifications.
On a separate article, we share more about your notification emails and Tenders Watchlist to help you track and follow up on these deals. Check out our other tutorial to learn more!
Do feel free to get in touch with us if you had any problems with notifications or just wish to share some thoughts on how we can improve.